Skip to main content

Submit a request
Sign in

Sign in
Submit a request

WP Cloud Plugins
Presales, Licensing, Support

Presales, Licensing, Support

Find answers to your questions about presales questions, licensing options, and support and refund policies.

Presale questions

I have a presale question, what should I do?
Can I try a demo version (trial) of the plugin?
Can I get a discount?
How do I check which PHP version I have?
Do you have plugin version that is working my local server?

Licenses

I can't activate my Freemius license in the CodeCanyon plugin version
Which License do I need?
Can I license multiple sites with one license?
Can I reuse my license on another website?
Licenses for production, staging and development sites
Where can I find my license key or purchase code?

See all 7 articles

Support, Tickets, Response times

Read this before creating a new support ticket
How do I extend or renew item support?
I need an answer now! How fast do you respond?

Auto-updater

How do I update the plugin?

Refund

Where can I get a refund?

WP Cloud Plugins